There are two story paths

The Patio Door Story


The Front Door Story





Bill, Not The Evil Bill
My disaster with Renewal By Andersen

Other Very Interesting Sites

Bahama Travel Warnings
Retoration Book Promotion Site for Jacobs 2 1982 Restoration
Original Small Low Bandwidth Restoration site
World Famous Instrument Makers(my sister)
My old Home City Site

 

This is simply my story

Sutton, MA Sutton, MA Sutton, MA

From April 2023: finally all complete

I find it is easier to give reviews if there is a story to be told with pictures. Since I have done web sites off and on for 35 years, I have some domains. In particular, I have domains for the area of the country I have lived like inmadcity.com(Madison WI) and inbeantown.org(Boston MA).

After 5 hours of meeting with she, who shall not be named, I had what I thought would be an expensive, but well executed plan to improve lighting in my home and bring my woods more into the home. I thought I would have two doors which were cherry wood on the inside. None of this is made up and everything I am recalling is very close to everything I heard or was given as an offer.

When the patio door was such a disaster, wait for it, I went to read my contract. Now I was a computer scientist and for 6 years I worked for a computer manuifacturer in both a marketing and an engineering role. During that 6 years I executed all of the software and hardware contracts for hardware and software we included in and on our computers. So I am not a total contract novice. The amount of legaleese in their contract is incredible. In pretty unavoidable language it says, that if you bring in a lawyer, whatever you owe will automatically be owed at once. Wow! It was difficult to find product things amongst all the legal pages.


In The beginning

  • TOP: The 1999 front door was in rough shape both in the location one would place closing softeners, like the lower abandoned mount, but also in the materials used in the surround.

  • MIDDLE: On the inside, even with side lights, it was quite dark for the space just off my office.

  • BOTTOM: The french door was warped but holding it's own, but the center width of wood caught my eyes more than my woods. This was largely due to the amount of wood in the frame coming together where the doors joined.

  • In reference I spent 27 years here, the attached link, and I like window walls (Frank Loyd Wright's Solarhemicyclo, which I restored and that is another story).

The back of the house

The plan was to open up the back to the largest door which would fit in the wall to bring my woods into focus instead of the large wooden divide where the french doors met. Besides it had taken me a year to seal up the warped doors without shrink wrap.

The front of the house

In front, the plan was to allow as much light as possible due to the dark nature of the space I constantly traversed between my kitchen, living room, and office

Door interior presentations

I thought very clearly about coloring of these doors because if one stands in the dining room, both doors are in sight as I will show you later. This is because the front door area is in view because the open colonial staircase borders the dining room on east side and a 6' opening to the eatin kitchen borders the dining room to the south. This is why I wanted both doors a matching cheery wood.

The amount of oak flooring throughout had me decide on real cherry interiors for both doors. The outside of the deck door would be clad in vinynl and the outside of the new front door would be a brown I selected. I also requested a new New England surround, which I was told was no problem.

So we commit

After working through all of this, and it took 5 hours, all I had to do was commit something around $37,000 at 4.99% over 15 years for about $315/month. The front door was not even being made by Anderson, but by an Amish company. That company had very good reviews. So the questions is why did I agree to such an expense. Having done substantial work on another house I wanted to avoid the finger pointing between supplied product and installation when problems came up. Boy was that a very expensive mistake!



Read Patio Door Story First, because I truly felt when I was past that, I was home free. Boy was I wrong.

Hopefully, by now you have read my adventures with my new expanded patio door. You hopefull read all the bumps along the way. It still awaits finishing due to possible permit issues not related to Renewal by Anderson except I may have to rip out the sections of ceiling I did not expect them to fix. Anyways, I figured my issues were over and I woulod be home free. This was a two day install made a bit longer as you will see as we go through the link via picture to the front door story.


taylor@inbeantown.org



Read Door Stories Before The Summation

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So Lets Talk About Prime Goal One
As Viewed From The Dining Room

In fixing the tastes of the previous owners, I wanted to lighten things up. You can still see the color most of the downstairs was painted in the walls by the patio door. Further more there is still a god awful amount of white trim which I wanted to diminish. With oak hardwood floors and light brown kitchen island and cabninettes, I thought real cherry doors(both visible from the dining room table) would kill off some of the white trim and create a nice unified downstairs feature.

Also As Viewed From The Dining Room

Clearly the only unification is the oak trim as my only choice if I wanted neither pine, nor white painted pine.

REALLY? You can build a many thousands dollar cherry door but can't or won't produce trim to go with it. Not everyone likes white trim and some houses have enough oak already.


I had carefully chosen a brown to cover up the second worst dark blue downstairs to a light brown which I expected to look as good with new cherry front door as with the oak floors.

With All The Patio Door Issues, The Deck View Was the only Missing Dissappointment And Fight

Hopefully, by now you have ready my adventures with my new expanded patio door. You hopefully also read all the bumps along the way. It still awaits finishing due to possible permit issues not related to Renewal by Anderson except I may have to rip out the sections of ceiling I did not expect them to fix. Anyways, I figured my issues were over and I woulod be home free. This was a two day install made a bit longer as you saw as you went through the stories.


Would You Believe It?? $37,074

Well, Certainly They Offered Compensation, Right? ............. NOPE!

Sure after all this I approached them for some compensation. And they came back with a one page contract for me to sign that said they would give me something like $500 towards finishing my cherry patio door and oak trim. They also said out of their good hearts they would remove the cost of the hideous storm door($1,687) even though they were going to throw it away. Really? There was no reason it could not be reused other than they had already secured such a fat profit that they could not be bothered. Mind you, this is only speculation on my part.


Upon reading the fine print on my agreement to take that money, it was essentially a gag oder. Nope, not for me.



To be precise they wrote Your decision to accept this offer and receive $2,187.00 is acknowledgement of the full and final resolution of the items related to Order _________ for your project and claim. You will need to reply "I accept these changes".


So I got a hold of the important people in the region. Remember how I said in February that they were running TV ads for 10% off an order and an addditonal $500/door? Well I suggested for all the problems I had dealt with this was the least they could do. Hmmmmmmm Lets see, 10% of $37,00 and $1,000 for two doors makes $4,700. For all the trouble and dissappointment I had to walk away with, I really did not think my offer was bad. After all they were offering this to folks who expected to have just a fine result. There was no interest on their side. Well, these reviews are going wherever I can find a good place. I can not do anything about how bad things went, but I can give honest reviews which cover my story. It helps that I have hosted websites on my own virtual servers since 1985, and am fluent in HTML, am not too shabby with PhotoShop, and want my "customer service story" to be known.